Azure Cloud Engineer – Operations

Job Overview:

As a Cloud Engineer – Operations, you will be responsible for maintaining cloud infrastructure to ensure the reliability, availability, and performance of cloud-based services. You will work closely with cross-functional teams to support, troubleshoot, and optimize cloud environments, leveraging Azure DevOps, automation, and best practices for efficient operations.

Key Responsibilities:

Cloud Infrastructure Management:

• Follow Standard Operating Procedures (SOPs) to manage cloud infrastructure on Azure.
• Ensure the scalability, availability, and performance of cloud-based services.
• Implement Infrastructure as Code (IaC) practices using Terraform and Azure Resource Manager (ARM) templates.

Monitoring & Service Management:

• Implement and manage monitoring solutions (e.g., Prometheus, Grafana, Azure Monitoring Service).
• Proactively identify and address performance issues using logs and metrics.
• Handle incident response, troubleshooting, and problem resolution within SLA timelines.
• Perform change management, problem management, and represent changes in CAB (Change Advisory Board).
• Gather and analyze system metrics to assist in performance tuning and fault resolution.

Automation & Scripting:

• Develop and maintain automation scripts for cloud operations using Python, Bash, PowerShell, and Go.
• Implement configuration management tools (e.g., Ansible, Puppet, Terraform) to ensure consistent and automated system configurations.
• Leverage Azure DevOps pipelines for continuous deployment and automation.

Security & Compliance:

• Implement and enforce security best practices for cloud environments.
• Ensure compliance with industry standards, regulatory requirements, and security frameworks (e.g., CIS Benchmarks, ITIL, NIST).
• Manage and secure Public Key Infrastructure (PKI) for cloud-based authentication and encryption.

Collaboration & Communication:

• Work closely with DevOps, security, and development teams to align cloud infrastructure with business requirements.
• Provide technical guidance to support teams and cross-functional stakeholders.
• Participate in cross-functional team discussions to solve technical challenges.

Performance Optimization:

• Identify and implement cost and performance optimizations for cloud resources.
• Conduct capacity planning, performance assessments, and system benchmarking.
• Proactively address performance bottlenecks and infrastructure improvements.

Disaster Recovery & Backup:

• Design and implement disaster recovery (DR) strategies for cloud environments.
• Conduct regular DR testing to validate backup and recovery processes.
• Implement backup policies ensuring business continuity in case of failures.

Documentation & Reporting:

• Create and maintain comprehensive documentation for cloud configurations, processes, and procedures.
• Generate operational reports on system health, performance metrics, and incidents.

Qualifications & Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in Cloud Operations Engineering or a similar role.
• Strong expertise in Azure Cloud and experience with other platforms like AWS or GCP is a plus.
• Proficiency in scripting & automation (Python, Bash, PowerShell, Go).
• Experience working with Azure DevOps, GitLab CI/CD pipelines, and automation workflows.
• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, ARM templates.
• Familiarity with containerization & orchestration (Docker, Kubernetes, Helm, ArgoCD).
• Experience with monitoring & logging tools (Prometheus, Grafana, Azure Monitoring Service, ELK Stack, Graylog/Loki).
• Strong knowledge of cloud security best practices.
• Problem-solving mindset with strong troubleshooting skills.
• Excellent communication & collaboration skills to work effectively in cross-functional teams.
• Azure Certifications: Microsoft Certified: Azure Administrator, Azure Solutions Architect, ITIL (preferred).