Solution Architect – Oracle C2M Support Project

Key Responsibilities:

• Define the overall support solution architecture aligning with Oracle C2M upgrade strategy.

• Serve as the technical escalation point for complex L2/L3 issues.

• Review technical deliverables and ensure solution alignment with business goals.

• Guide performance tuning, data correction, and new statutory requirements.

• Coordinate environment handovers and high-severity defect escalations.

Required Skills:

• 5+ years of hands-on experience in Oracle Utilities (C2M, MDM, SOM).

• Expertise in enterprise system design, Oracle integrations, and support architecture.

• Experience in post-go-live support environments.

• Strong understanding of Oracle SR management and patching processes.